Pronto Plumber Bedford
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Anita Fogaty, MS Legal 
My Nan had a problem with her boiler and was dealing with a plumber before Christmas last year who charged her an extortionate rate for work that was never completed and whom then ignored her through out the Christmas period, leaving her without heating for three months..she is 78 years old. 
When i told Julie about the situation she sent her engineer out to us within a few days just to let us know the situation straight away and what would be needed to repair the boiler. The engineer Dave made sure my Nan and dad understood what was wrong with the boiler, gave a very reasonable quote and the job was completed in less than 3 weeks! My family is very impressed by the level of work done, the politeness of the engineers, the reasonable pricing and the fact that unlike some engineers Dave made sure we understood the problem and what needed to be done. 
The service was fantastic and my family and i would always recommend Pronto Plumbing- second to none service-Thank you so much for resolving what was a very difficult situation for a vulnerable elderly lady. 
Anita Fogarty 
MS Legal 
Faz Colbhie  
I found myself in a tricky predicament recently after my tenant trashed my house! David stepped in and within 24 hours two of his team had done a fantastic job of re tiling the bathroom and refitting a shower.  
They were polite and courteous and even hoovered when they'd finished! Highly recommended!  
We have been a loyal customer of David's at Pronto's for over 8 yrs. 
David and his team have carried out various plumbing jobs within both myself and my family's property's, we have always found the quality, reliability and the friendly service both from David and his team as exceptional 
Many Thanks to David and his staff 
Amanda and Gary Pugsley 
Tony Folkes  
David has done plumbing work for me for over ten years.I have two flats that I let.He carries out work at the drop of a hat when ever his services are required. This is very important to me. 
I also use David's services for my own house. I can just leave him to do the job without supervision or even in my absence. I have found David to be thoroughly trust worthy ,honest and reliable. 
It would be a hard job to find another plumber with HIS excellent attributes. I also regard David as a friend as well as a professional service provider. 
We engaged the services of Pronto Plumber in the Autumn of 2010 to provide us with replacement modern facilities in both our bathroom and downstairs toilet. 
The work was completed to a very high standard and three years on the rooms still look as good as new. We have used Pronto Plumber regularly over recent years for servicing our back boiler and have also made good use of their “odd-job” men for work around the house. The staff are always friendly and helpful and I have full confidence in their skill and professionalism. The business is fronted by David Lambert who we know we can rely on in any emergency and is always happy and sociable. He carried out a lot of research to ensure that the sanitary-ware we selected for the bathroom and toilet met our specific needs. 
Colin Mosedale 
Steve Axtell 
I hired Pronto Services to fix an ongoing issue with my central heating. Two heating engineers turned up, on time, diagnosed the fault, fixed the problem on the spot with parts that they were carrying on the van and then left...and you wouldn't have known they'd been there, other than the fact that my heating is now working properly. 
Pronto Services' MD, David Lambert, always talks about his passion for quality workmanship and customer service. I can now testify, first hand, that everything that David talks about is carried through in his, and his team's, actions. 
Great job and highly recommended. 
Roger Lett  
Business Development Adviser - Bedford College 
When our gas fire failed David arranged to have on of his engineers with us within half and hour. His engineer was friendly and professional and explained the cause of the fault without any jargon. We received a telephone call within 24 hours to update us that the spare part required had been received and a follow up appointment was made to complete the job. A very professional and courteous service experience.. 
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